jqxDateTimeInput and jqxCalendar control gets frozen

[mgulati123Participant]

We are using jqxDateTimeInput control in our Angular based application and having intermittent issues with control getting frozen.

To isolate the issue, we tried the same control standalone on JS fiddle: http://jsfiddle.net/yv5gR/167/ and could reproduce the exact same issue. Recording of this has been shared on support@jqwidgets.com. Since the issue is intermittent, it happens only if one continues to try and reproduce. Roughly, once in 20-40 such clicks it gets reproduced (and speed at which you click seems to make no difference!).

Issue can also be reproduced through jqxCalendar control itself.

As a workaround, if we set property navigationDelay on jqxCalendar control to 10 ms, it seems to work. We are evaluating if this workaround can be applied for our case.

Can you please fix the real issue from your end?

Version Info:
• Chrome: Version 61.0.3163.100 (64-bit)
• jQWidgets: v4.3.0

[HristoParticipant]

Hello mgulati123,

Please, clarify how to reproduce this issue.
I tested the mentioned example and it seems to work fine.

Best Regards,
Hristo Hristov

jQWidgets team
http://www.jqwidgets.com

[mgulati123Participant]

Hi,

I had sent a video in email to support desk where issue is shown. Though I found a more consistent and simple way to reproduce this problem after some more trials – in the fiddle I sent, click on October 2017 in the calendar control to get Month view, then quickly (in less than 400 msec) click on right navigation arrow – that’s it! You should be able to reproduce.

Regards,
Munish

[HristoParticipant]

Hello Munish,

Thank you for the feedback.
I would suggest you this workaround.

Best Regards,
Hristo Hristov

jQWidgets team
http://www.jqwidgets.com

[mgulati123Participant]

Hello,

Unfortunately the workaround suggested by you does not work (image sent out in email). Again intermittent issues and we could reproduce again.

Though the workaround I suggested in my original post seems to work fine for our case: “if we set property navigationDelay on jqxCalendar control to 0 ms”

Any fixes coming up for this reported issue?

Regards,
Munish

[HristoParticipant]

Hello Munish,

Yes, you could use this option – navigationDelay: 0.
That is the right decision.
Thank you for the understanding.

Best Regards,
Hristo Hristov

jQWidgets team
http://www.jqwidgets.com

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