jQuery UI Widgets Forums Dialogs and Notifications Tooltip, Notification, Popover Odd Tooltip Positioning In Safari

This topic contains 8 replies, has 2 voices, and was last updated by  Main Street James 3 months, 4 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
  • Odd Tooltip Positioning In Safari #98257

    Main Street James
    Participant

    Hi,
    I’m having an issue with tooltips in Safari. They display as expected in Chrome, Firefox and IE. This appears to be caused by an image in the page header that is not being recognized when Safari renders the tooltip.

    When displayed the tooltip location/position is:

    • in Safari – top: 406, left: 245
    • in other browsers – 1016, left: 246

    The code I an using:

    $(document).ready(function () {
         $("#tooltip-test").jqxTooltip({
             position:'top',
             content: 'This is a tooltip',
             trigger:'click'
         });
    });
    

    Any idea why Safari is having this issue?

    Thanks,
    MSJ

    Odd Tooltip Positioning In Safari #98272

    Hristo
    Participant

    Hello MSJ,

    I tested this scenario on Safari (version 11.0.2) and it seems to work fine.
    Could you clarify it?

    Best Regards,
    Hristo Hristov

    jQWidgets team
    http://www.jqwidgets.com

    • This reply was modified 1 year, 7 months ago by  Hristo.
    Odd Tooltip Positioning In Safari #98278

    Main Street James
    Participant

    It is not the image that is causing the issue. The image was causing the target of the tooltip to display lower on the screen.

    In Safari, when the target of the tootltip is below the bottom of the browser window the location of the tooltip is affected.

    Please try this link, scroll to display the jqWidgets button and click on it.
    http://jsfiddle.net/5z8b71z9/1/

    Thanks,
    MSJ

    Odd Tooltip Positioning In Safari #98287

    Hristo
    Participant

    Hello MSJ,

    I got it now.
    Thank you for this feedback and for this demo.
    I will create a work item for this case.

    Best Regards,
    Hristo Hristov

    jQWidgets team
    http://www.jqwidgets.com

    Odd Tooltip Positioning In Safari #100745

    Main Street James
    Participant

    Hristo,
    I was wondering if you had an estimate on when this bug will be fixed? I’ve been told it affects Firefox as well as Safari (including iOS).

    Thanks,
    MSJ

    Odd Tooltip Positioning In Safari #100762

    Hristo
    Participant

    Hello MSJ,

    The issue is still valid but we cannot engage with a deadline when this issue will be fixed.
    Thank you for the understanding.
    You could check regularly our Release History page.

    Best Regards,
    Hristo Hristov

    jQWidgets team
    http://www.jqwidgets.com

    Odd Tooltip Positioning In Safari #100793

    Main Street James
    Participant

    Hristo,
    I have been looking at the Release History. That is how I knew it was not fixed, and why I asked about an estimate for fixing it (it was reported 5 1/2 months ago).

    It is a shame that we cannot use jQWidgets’ tooltips on our pages because they do not work properly. We cannot tell the visitors to the sites we develop “don’t use your phone on our sites, and don’t use Safari or Firefox, because there is a problem”. :-/

    MSJ

    Odd Tooltip Positioning In Safari #100813

    Hristo
    Participant

    Hello MSJ,

    Unfortunately, I am not able to do more.
    I will try to mention this issue to be fixed soon.
    Thank you for the understanding.

    Best Regards,
    Hristo Hristov

    jQWidgets team
    http://www.jqwidgets.com

    Odd Tooltip Positioning In Safari #104935

    Main Street James
    Participant

    Hristo,
    This issue appears to be fixed in v7.2.0.

    MSJ

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